Terms & Conditions

1. Our Service

OG Auto Parts helps customers find and purchase used engines, transmissions, and OEM automotive parts.

We source parts from suppliers and assist customers in identifying parts that match their vehicle requirements.

2. Warranty

Eligible engines and transmissions may come with up to a 1-year parts warranty, depending on the specific part and applicable warranty terms.

• Parts must be installed by a qualified or certified mechanic.
• Warranty requirements must be completed within the applicable timeframe provided with the part.
• Warranty coverage does not cover labor costs unless specifically stated otherwise.
• Warranty coverage may vary depending on the part purchased and supplier terms.

3. Shipping

Shipping availability, costs, and delivery times may vary depending on the part, destination, supplier, and shipping method.

Where free shipping is offered, the applicable shipping terms will be communicated during the quotation or purchasing process.

Estimated delivery times may vary due to carrier delays, weather, location, or other circumstances beyond our control.

4. Returns

Parts must be returned in the condition required under the applicable return policy.

Customers should contact OG Auto Parts within the applicable return period to request return authorization.

Returns may be subject to inspection and applicable return conditions. Certain parts may not be eligible for return.

5. SMS Terms & Conditions

5.1 SMS Consent Communication

The information and phone numbers obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

5.2 Types of SMS Communications

If you have consented to receive text messages from OG Auto Parts, you may receive messages related to:

• Follow-up messages about your parts request
• Updates on your order or quote status
• Communication regarding your enquiry

Example:

“Hello, this is OG Auto Parts following up on your request for a used engine. Please contact our team regarding your enquiry. Reply STOP to opt out.”

5.3 Message Frequency

Message frequency may vary depending on your enquiry.

You may receive up to 3 SMS messages per enquiry regarding your parts request or order status.

5.4 Potential Fees

Standard message and data rates may apply depending on your mobile carrier and pricing plan.

5.5 Opt-In Method

You may opt in to receive SMS messages from OG Auto Parts by submitting our online quote or enquiry form and providing the required SMS consent.

5.6 Opt-Out Method

You can opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive.

You may also contact OG Auto Parts directly to request removal from SMS communications.

5.7 Help

If you are experiencing any issues with SMS communications, reply HELP to any SMS message or contact us directly using the contact information provided on our website.

Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting STOP.
• For assistance, text HELP or contact OG Auto Parts.
• Message frequency may vary.

6. Contact